Privacy Policy

Last updated: October 2026

At Le Kova (“Le Kova,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit www.lekova.net, contact us, subscribe to our communications, or purchase our products.

We handle personal information in accordance with applicable data protection laws, including Thailand's Personal Data Protection Act B.E. 2562 (PDPA), where applicable.

Personal Information We Collect

Depending on how you interact with us, we may collect the following information.

Information you provide

• Name and contact details, including email address, telephone number, and social media or messaging account details.
• Delivery address, billing details, order information, product preferences, and sizing information where relevant.
• Messages, enquiries, feedback, and other information you choose to share with us.
• Email address and communication preferences when you subscribe to our newsletter or marketing updates.

Information collected automatically

When you visit our website, we may collect technical and usage information, including your IP address, browser type, device information, pages visited, referral source, and approximate location.

This information may be collected through server logs, cookies, and similar technologies, depending on the website features and tools in use.

Payment information

If you purchase our products, payment information may be processed by our chosen payment service provider. We do not intend to collect or store complete payment card details directly on our website.

Please avoid sending complete payment card details or other sensitive personal information through ordinary email or social media messages.

How We Use Your Personal Information

We may use your personal information to:

• Respond to enquiries and provide customer support.
• Process, confirm, fulfil, and deliver orders.
• Communicate about payments, shipping, returns, exchanges, and order-related matters.
• Provide product information, sizing guidance, and after-sales assistance.
• Send newsletters, new collection announcements, and promotional communications, where permitted by law.
• Operate, maintain, secure, and improve our website and services.
• Analyze website traffic and understand how visitors use our website.
• Prevent fraud, address security issues, resolve disputes, and comply with legal obligations.

We process personal information based on an applicable legal basis, such as consent, contractual necessity, compliance with legal obligations, or another lawful basis permitted by applicable law.

Cookies and Cookie Consent

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, measure website performance, and understand how visitors interact with our content.

Types of cookies we may use

• Essential cookies: Required for website security, core functionality, and other necessary operations.
• Analytics cookies: Help us understand website traffic, page performance, and visitor behavior. For example, we may use Google Analytics if it is installed on our website.
• Preference cookies: Remember settings or choices to improve your browsing experience.
• Marketing cookies: May be used to measure advertising effectiveness or deliver relevant marketing, if these technologies are implemented.

Not all categories will necessarily be active on our website.

Your cookie choices

Where required by applicable law, we will request your consent before placing or using non-essential cookies, including analytics or marketing cookies.

When a cookie consent banner is provided, you may be able to:

• Accept all cookies.
• Reject non-essential cookies.
• Select your preferred cookie categories through a settings option.
• Change or withdraw your consent later through the website's cookie settings, where available.

Essential cookies may continue to operate where necessary for the website to function lawfully. Rejecting non-essential cookies should not prevent access to ordinary website content.

You can also manage cookies through your browser settings. However, browser controls may not replace a consent mechanism required by law.

Google Analytics

If Google Analytics is enabled, it may collect information such as pages visited, session information, device and browser details, and approximate geographic information.

You can find information about Google's analytics opt-out options at: https://tools.google.com/dlpage/gaoptout

Cookie behavior depends on the tools installed, their configuration, and your consent choices. We will update this section if our cookie practices change.

How We Share Personal Information

We do not sell your personal information.

We may share information with service providers when reasonably necessary to operate our business, including:

• Website hosting and infrastructure providers: To host, maintain, and secure our website.
• Analytics providers: Such as Google Analytics, if enabled.
• Communication platforms: Including LINE, Instagram, and email providers when you communicate with us through these services.
• Payment service providers: To process payments and help prevent fraudulent transactions.
• Delivery and logistics providers: To deliver orders and manage shipping.
• Professional advisers and public authorities: Where necessary for legal, accounting, regulatory, security, or other lawful purposes.

We aim to share only the information reasonably necessary for the relevant purpose. Third-party providers may process information under their own privacy policies and applicable contractual arrangements.

International Data Transfers

Some service providers may store or process personal information outside Thailand.

Where personal information is transferred internationally, we will take the measures required by applicable law to ensure that the transfer is lawful and that appropriate protection is provided.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing support, maintaining business and accounting records, resolving disputes, and meeting legal obligations.

Retention periods depend on the type of information and the circumstances in which it was collected.

When information is no longer required, we will take appropriate steps to delete it, anonymize it, or otherwise dispose of it securely, subject to applicable legal requirements.

Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

No method of electronic transmission or storage can be guaranteed to be completely secure. If a personal data breach occurs, we will take appropriate action in accordance with applicable law.

Your Privacy Rights

Subject to applicable law and relevant exceptions, you may have the right to:

• Request access to your personal information and obtain a copy.
• Request correction of inaccurate or incomplete information.
• Request deletion or destruction of personal information in certain circumstances.
• Request restriction of certain processing activities.
• Object to certain processing activities.
• Request the transfer of eligible personal information where the law provides this right.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the relevant data protection authority.

Under Thailand's PDPA, conditions, exceptions, and procedures may apply to these rights.

To exercise a right, please contact us at lekovaofficial@gmail.com. We may need to verify your identity before processing your request.

You may unsubscribe from promotional emails using the unsubscribe option provided, where available, or contact us directly.

Third-Party Websites and Platforms

Our website and communications may contain links to third-party websites or platforms, including social media, messaging services, and payment providers.

We do not control their privacy practices and encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website and products are not specifically directed at children. We do not knowingly collect children's personal information in circumstances where parental consent or other legal authorization is required.

If you believe that a child has provided us with personal information unlawfully, please contact us so that we can review the matter and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, website features, service providers, or applicable legal requirements.

Any revised version will be published on this page with an updated “Last updated” date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us:

Le Kova
Email: lekovaofficial@gmail.com
Website: https://www.lekova.net/
Contact page: https://www.lekova.net/contact/

We will review and respond to privacy-related requests in accordance with applicable data protection laws.

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